Have an item you’d like to return?
We don’t want you to be stuck with something you don’t absolutely love so we’ve tried to make returns simple and easy. Simply contact us to let us know you’re shipping it back. Please let us know why you’re returning the item so we can continue to improve our swimwear and service.
Ship it to us at:
3419 Virginia Beach Blvd. #D31
Virginia Beach, Virginia 23452
Once we receive your items for return we’ll issue the refund. You will be notified once refund has been issued.
- Sadie Ray Swimwear wants you to be 100% satisfied with your purchase and love each piece as much as we do. We will provide a full refund of the original purchase price, less shipping and handling charges, back to the original credit card used for the purchase.
- Returned items received within 30 days of the purchase date** will receive a full refund of the original purchase price less all shipping and handling charges.
- We reserve the right to refuse service to anyone, in our opinion, that is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from Sadie Ray Swimwear.
- Due to the differences in internet service and computer screen resolutions, some items may appear slightly different in size, color and texture in reality and does not constitute imperfections or damage of the item.
- All item descriptions and images are accurate to the best of our knowledge and ability.
Exchanges are only for defective, damaged, or incorrectly shipped items. Please do not return merchandise for an exchange until you have spoken to our customer service department.
**We do not do direct exchanges. Returning the item will result in a refund.
All sales of clearance swimwear are final. There are no refunds or exchanges that will be authorized for swimwear that has been purchased as part of a clearance sale event. Clearance swimwear sales cannot be combined with any other offers, vouchers or discounts.
Have an item you’d like to exchange? Simply contact us so we can get a new order placed for you and shipped right away while your original order ships back to our fulfillment center.
Unfortunately, we cannot accommodate returns or exchanges for international orders at this time